Samsung UN49K5300AG Bedienungsanleitung Seite 72
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Finding the contact information for service
Settings Support Contact Samsung
Try Now
You can view the address of the Samsung website, the call center phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.
"
You can also find information by reading the QR code of the product.
Requesting service
Settings Support Request Support
Try Now
"
This function is not available in specific geographical areas.
You can request a service when you encounter a problem with the TV. Select the item matching the
problem that you encountered, and then select Request Now or Schedule Appointment Send. Your
service request will be registered.
"
You should agree to the terms and conditions for the service request.
Diagnosing the TV operation
You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting
signal strength and Smart Hub & TV factory resets.
Settings Support Self Diagnosis
Try Now
You can check whether the display and sound of the TV are normally output. In addition, you can configure
the settings for Smart Hub and TV factory reset.
There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings Support Self Diagnosis Start Picture Test
Before you review the list of problems and solutions below, use Start Picture Test to determine if the
problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem Try this!
Flickering and
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable Energy Saving Mode (
Settings System Eco Solution Energy Saving Mode) or Eco Sensor (
Settings System Eco Solution Eco Sensor) or Motion Lighting ( Settings
System Eco Solution Motion Lighting).
- E-MANUAL 1
- Contents 2
- Smart Features 3
- TV Viewing 3
- Picture and Sound 4
- System and Support 4
- Troubleshooting 5
- Precautions and Notes 5
- Using Smart Hub 7
- Connecting an Antenna 8
- Connecting to the Internet 8
- Wireless Connection 9
- Connecting Video Devices 12
- AV IN port) 13
- AUDIO OUT 14
- Connecting Bluetooth Devices 15
- Connecting a Computer 16
- Connecting a Mobile Device 17
- Using additional functions 18
- Changing the input signal 18
- Editing external devices 18
- Connection Notes 19
- Button Description 22
- Connecting a USB keyboard 23
- Using the keyboard 23
- Smart Hub 25
- Displaying Home Screen 26
- Testing Smart Hub connections 27
- Resetting Smart Hub 27
- Using a Samsung account 28
- Using the GAMES Service 30
- Installing and running a game 31
- Rating games 32
- Using the APPS Service 33
- Launching an app 34
- Adding to Home Screen 34
- Moving apps 34
- Rating apps 35
- Using the e-Manual 36
- Using the Web Browser 37
- Playing pictures/video/music 37
- Playing media content 38
- Using the guide 39
- Recording Programs 40
- Viewing recorded programs 41
- Setting Up a Schedule Viewing 42
- Using Timeshift 43
- Using the Channel List 43
- Editing channels 45
- Editing registered channels 46
- Using Program Rating Lock 46
- Editing a Favorites List 48
- TV-Viewing Support Functions 50
- Scanning all digital channels 51
- Fine-tuning analog broadcasts 51
- Adjusting the Picture Quality 52
- Picture Support Functions 54
- Adjusting the Sound Quality 55
- Selecting speakers 56
- Setting the current time 59
- Using the timers 60
- Preventing screen burn 61
- Using Anynet+ (HDMI-CEC) 62
- Updating the TV’s Software 63
- Scanning viruses in real time 64
- Checking a scanned list 64
- Using Other Functions 65
- Subtitle Options 66
- Showing captions 66
- Changing the menu language 68
- Setting up a password 68
- Checking Notifications 69
- Enabling the AV Color System 69
- Enabling game mode 70
- Getting Support 71
- Diagnosing the TV operation 72
- Testing the sound 74
- The problem Try this! 75
- Data Service 77
- My File Won't Play 79
- I Want to Reset the TV 80
- Other Issues 80
- Read Before Using Apps 84
- Supported external subtitles 87
- Supported internal subtitles 87
- Supported video codecs 89
- Other restrictions 90
- Video decoders 90
- Audio decoders 90
- Read After Installing the TV 91
- Installing an anti-theft lock 92
- VESA DMT 94
- CEA-861 (DVI) 95
- Buttons and Functions 97
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