www.samsung.comUser ManualSM-G800HQEnglish. 11/2016. Rev.1.0
Getting started10•Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.•Using a
100Security featuresEmergency modeAbout emergency modeUse this mode to extend the device’s standby time when you are in an emergency situation. When t
Security features101Deactivating emergency modeTo deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternative
102Useful apps and featuresKids ModeStarting Kids ModeUse this widget to provide a fun and safe environment for children by restricting children’s acc
Useful apps and features103Kids mode home screenThe Home screen is the starting point to access all of apps in kids mode.Kids DrawingKids CameraExit k
Useful apps and features104Use this app to create a drawing with a pen, a brush, and more.Use this app to record or play voice recordings.Parental con
Useful apps and features105S FinderUse this app to search for content on the device. You can apply various filters and view the search history.Open th
Useful apps and features106S PlannerStarting S PlannerUse this app to manage events and tasks.Tap S Planner on the Apps screen.Access additional optio
Useful apps and features107Creating events or tasks1 Tap S Planner on the Apps screen.2 Tap . Alternatively, select a date with no events or tasks in
Useful apps and features108Syncing events and tasks with your accountsTap S Planner on the Apps screen.To sync events and tasks with your accounts, ta
Useful apps and features109S HealthAn introductionS Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and kee
Getting started11Using the SIM or USIM card and batteryInstalling the SIM or USIM card and batteryInsert the SIM or USIM card provided by the mobile t
Useful apps and features110Using S HealthYou can view the key information from S Health menus and trackers to monitor your wellness and fitness.Tap S
Useful apps and features111Additional information•The purpose for such data collection is limited to providing the service that you have requested, i
Useful apps and features112S VoiceAbout S VoiceUse this app to command the device by voice to perform various features.Tap S Voice on the Apps screen.
Useful apps and features113Tips for better voice recognition:•Speak clearly.•Speak in quiet places.•Do not use offensive or slang words.•Avoid spe
Useful apps and features114ClockAlarmOn the Apps screen, tap Clock → Alarm.Setting alarmsTap in the alarms list, set an alarm time, select the days
Useful apps and features115World clockOn the Apps screen, tap Clock → World clock.Creating clocksTap and enter a city name or select a city from the
Useful apps and features116CalculatorUse this app for simple or complex calculations.Tap Calculator on the Apps screen.Rotate the device to landscape
Useful apps and features117Adding and managing categoriesCreate categories to sort and manage your memos.On the memos list, tap → MANAGE CATEGORIES.T
Useful apps and features118Voice RecorderRecording voice memosTap Voice Recorder on the Apps screen.Tap to start recording. Speak into the microphone
Useful apps and features119Playing voice memosTap Voice Recorder on the Apps screen.Tap and select a voice memo to play.• : Trim the voice memo.• :
Getting started122 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.•Do not insert a memory card into the SIM card slot.
Useful apps and features120Renaming voice memosTap and hold the voice memo, tap → Rename, enter a new name for the voice memo, and then tap RENAME.M
Useful apps and features121FlipboardUse this app to view live social network updates and news in a personalised magazine format.Tap Flipboard on the A
Useful apps and features122Connecting to a TV1 Tap Peel Smart Remote on the Apps screen.2 Tap LET’S GO and select the TV brand.3 Select a country, a r
Useful apps and features123Watching TV using the deviceSelect a TV programme from the list of available programmes to watch on the connected TV. Ensur
Useful apps and features124MagnifierUse this widget to magnify text or objects with the rear camera.To add it to the Home screen, on the Home screen,
Useful apps and features125Play MusicDiscover, listen to, and share music on your device.Play Movies & TVWatch videos stored on your device and do
126Connecting with other devicesBluetoothAbout BluetoothBluetooth creates a direct wireless connection between two devices over short distances. Use B
Connecting with other devices127Pairing with other Bluetooth devices1 On the Apps screen, tap Settings → Bluetooth, tap the Bluetooth switch to activa
Connecting with other devices128Receiving an imageWhen another device sends you an image, accept the Bluetooth authorisation request. The received ima
Connecting with other devices129Sending and receiving dataYou can share data, such as contacts or media files, with other devices. The following actio
Getting started134 Replace the back cover.21PressAlign•Ensure that the back cover is closed tightly.•Use only Samsung-approved back covers and acces
Connecting with other devices130Quick connectAbout Quick ConnectUse this feature to easily search and connect to nearby devices. You can use the devic
Connecting with other devices131Re-searching for devicesIf the desired device does not appear in the list, search for the device.Tap REFRESH and selec
Connecting with other devices132Screen MirroringAbout Screen MirroringUse this feature to connect your device to a large screen with an AllShare Cast
Connecting with other devices133Viewing content on a TVBefore you connect a TV to your device, connect the TV and the screen mirroring-enabled device.
Connecting with other devices134Mobile printingConnect the device to a printer via the Wi-Fi feature or Wi-Fi Direct, and print image or documents.Som
135Device & data managerUpgrading the deviceThe device can be upgraded to the latest software.Upgrading over the airThe device can be directly upg
Device & data manager136Transferring files between the device and a computerMove audio, video, image, or other types of files from the device to t
Device & data manager137Connecting with Samsung KiesSamsung Kies is a computer app that manages media contents and personal information with Samsu
Device & data manager138Using a Samsung account1 On the Apps screen, tap Settings → Accounts → Add account → Samsung account, and then sign into y
139SettingsAbout SettingsUse this app to configure the device, set app options, and add accounts.Tap Settings on the Apps screen.To search for setting
Getting started143 Press the SIM or USIM card with your finger, and then pull it out.Charging the batteryUse the charger to charge the battery before
Settings140To use options, tap .•Scan: Search for available networks.•Wi-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to
Settings141Tethering and Mobile hotspotUse the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Te
Settings142LocationChange settings for location information permissions.On the Settings screen, tap Location, and then tap the Location switch to acti
Settings143Connect and shareNearby devicesChange settings for sharing content when you connect the device to nearby devices.On the Settings screen, ta
Settings144Sound and displaySounds and notificationsChange settings for various sounds on the device.On the Settings screen, tap Sounds and notificati
Settings145DisplayChange the display settings.On the Settings screen, tap Display.•Brightness: Set the brightness of the display.•Font:–Font style:
Settings146•Touch key light duration: Set the duration that the Recent apps button and the Back button’s backlight remains on.•Increase touch sensit
Settings147Notification panelCustomise the items that appear on the notifications panel.On the Settings screen, tap Notification panel.•Brightness ad
Settings148AccessibilityUse this feature to improve accessibility to the device.On the Settings screen, tap Accessibility.•Vision: Customise the sett
Settings149•Hearing: Customise the settings to improve accessibility for users with hearing impairment.–Flash notification: Set the flash to blink w
Getting started151 Connect the USB cable to the USB power adaptor.2 Plug the USB cable into the multipurpose jack.•Connecting the charger improperly
Settings150Private modeSet the device to prevent others from accessing your personal content by activating private mode.On the Settings screen, tap Pr
Settings151•Mute/pause: Set the device to mute incoming calls or alarms, or to pause media playback by using palm motions or looking away from the sc
Settings152Backup and resetChange the settings for managing settings and data.On the Settings screen, tap Backup and reset.•Back up my data: Set the
Settings153•Predictive text: Activate predictive text mode to predict words based on your input and show word suggestions. You can also customise the
Settings154Text-to-speech options•Preferred TTS engine: Select a speech synthesis engine. To change the settings for speech synthesis engines, tap .•
Settings155Safety assistanceActivate emergency mode and set primary contacts and messages. Refer to Emergency mode for more information.On the Setting
Settings156Power savingActivate power-saving mode and change the settings for power-saving mode. Refer to Power saving feature for more information.On
Settings157SecurityChange settings for securing the device and the SIM or USIM card.On the Settings screen, tap Security.•Device administrators: View
Settings158•Storage type: Set a storage type for credential files.•Trusted credentials: Use certificates and credentials to ensure secure use of var
Settings159CallCustomise the settings for calling features.On the Settings screen, tap Call.•Call rejection: Reject calls from specified phone number
Getting started164 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the
Settings160–Outgoing call conditions: Set the device to allow outgoing calls with a Bluetooth headset when the device is locked.–Outgoing call types
Settings161ContactsChange settings for using contacts.On the Settings screen, tap Contacts.•Import/Export contacts: Import or export contacts.•Conta
Settings162GalleryChange settings for using Gallery.On the Settings screen, tap Gallery.•Sync via Wi-Fi only: Set the device to sync content only whe
Settings163•Push messages: Set an interval for pop-up notifications that alert you to new messages.•Cell broadcast: Set the device to receive cell b
Settings164S VoiceChange settings for voice recognition.On the Settings screen, tap S Voice.•Voice wake-up: Set the device to start voice recognition
165TroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.Whe
Troubleshooting166The touch screen responds slowly or improperly•If you attach a screen protector or optional accessories to the touch screen, the to
Troubleshooting167Sound echoes during a callAdjust the volume by pressing the Volume button or move to another area.A cellular network or the Internet
Troubleshooting168Your device is hot to the touchWhen you use apps that require more power or use apps on your device for an extended period of time,
Troubleshooting169•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly
Getting started17Using a memory cardInstalling a memory cardYour device accepts memory cards with maximum capacities of 64 GB. Depending on the memory
Troubleshooting170Data stored in the device has been lostAlways make backup copies of all important data stored in the device. Otherwise, you cannot r
CopyrightCopyright © 2016 Samsung ElectronicsThis guide is protected under international copyright laws.No part of this guide may be reproduced, distr
Getting started18Removing the memory cardBefore removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings →
Getting started19Turning the device on and offPress and hold the Power button for a few seconds to turn on the device.When you turn on your device for
2Table of ContentsRead me firstGetting started8 Package contents9 Device layout11 Using the SIM or USIM card and battery17 Using a memory card19
Getting started20Locking and unlocking the screenPressing the Power button turns off the screen and locks it. Also, the screen turns off and automatic
21BasicsUsing the touch screen•Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause t
Basics22Tapping and holdingTap and hold an item or the screen for more than 2 seconds to access available options.DraggingTo move an item, tap and hol
Basics23FlickingFlick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list
Basics24Home screen layoutHome screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts
Basics25Home screen optionsOn the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.
Basics26Apps screenThe Apps screen displays icons for all apps, including newly installed apps.On the Home screen, tap Apps to open the Apps screen. T
Basics27Indicator iconsIndicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.The stat
Basics28Notifications and quick setting panelsUsing the notifications panelWhen you receive new notifications, such as messages or missed calls, indic
Basics29Adjusting the brightnessTo set the device to adjust the brightness automatically, tick Auto. To manually adjust the brightness, drag the brigh
Table of Contents3Security features100 Emergency mode101 Help messageUseful apps and features102 Kids Mode105 S Finder106 S Planner109 S Health1
Basics30•Bluetooth: Refer to Bluetooth for more information.•Mobile data: Refer to Data usage or Mobile networks for more information.•U. power sav
Basics31Installing or uninstalling appsGalaxy AppsUse this app to purchase and download apps.Tap Galaxy Apps on the Apps screen.This app may not be av
Basics32Managing appsUninstalling or disabling appsTo disable default apps, on the Apps screen, tap → Uninstall/disable apps. appears on the apps
Basics33Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create memos, and more.Text entry is not su
Basics34Using additional keyboard functionsTap and hold to use the following functions. Other icons may appear instead of depending on the last fu
Basics35Screen captureCapture a screenshot while using the device.Press and hold the Home button and the Power button simultaneously. The image is sav
Basics36Tap and use the following options:•Add shortcut: Add a shortcut to a folder on the My Files main screen.•Add FTP server: Add an FTP server
Basics37Power saving featurePower saving modeSave the battery power by limiting the device’s functions.On the Apps screen, tap Settings → Power saving
Basics38On the Apps screen, tap Settings → Power saving → Ultra power saving mode, and tap the Ultra power saving mode switch to activate it. Alternat
39Network connectivityMobile dataConnect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usa
Table of Contents4Device & data manager135 Upgrading the device136 Transferring files between the device and a computer137 Backing up and resto
Network connectivity40Adding Wi-Fi networksIf the desired network does not appear in the networks list, tap Add Wi-Fi network at the bottom of the net
Network connectivity41Tethering and Mobile hotspotAbout tethering and mobile hotspotsUse this feature to share the device’s mobile data connection wit
Network connectivity42Using USB tetheringShare the device’s mobile data connection with other devices via a USB cable.1 On the Apps screen, tap Settin
Network connectivity43InternetBrowsing webpages1 Tap Internet on the Apps screen.2 Tap the address field.3 Enter the web address or a keyword, and the
Network connectivity44Setting the homepageTap Internet on the Apps screen.Tap MORE → Settings → Homepage, and then select one of the following:•Quick
45Motions & usability featuresMotions and gesturesExcessive shaking or impact on the device may result in unintended inputs. Control motions prope
Motions & usability features46Smart alertOn the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switc
Motions & usability features47Turning device overTurn the device over to mute incoming calls or alarms, or to pause media playback.Palm swipe to c
Motions & usability features48Air viewHover over an item or the screen with your finger to preview content or view information in a pop-up window.
Motions & usability features49Increasing touch screen sensitivityUse this feature to operate the screen while wearing gloves.On the Apps screen, t
5Read me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default settings.
50PersonalisingManaging the Home and Apps screensManaging the Home screenAdding itemsTap and hold an app or a folder from the Apps screen, and then dr
Personalising51Managing foldersTo rename a folder, select a folder, and then tap the existing folder name. Enter a new name for the folder and tap Don
Personalising52Moving itemsOn the Apps screen, tap → Edit. Tap and hold an item and drag it to a new location.To move the item to another panel, dra
Personalising53Setting wallpaper and ringtonesSetting wallpaperSet an image or photo stored in the device as wallpaper for the Home screen or the lock
Personalising54Changing the screen lock methodYou can change the way that you lock the screen to prevent others from accessing your personal informati
Personalising55Finger ScannerFor better fingerprint recognitionWhen you scan your fingerprints on the device, be aware of the following conditions tha
Personalising563 Place your finger on the fingerprint area at the bottom centre of the screen.4 Tap and hold the screen in the fingerprint area, and t
Personalising57Changing the alternative passwordYou can change the password that you use as an alternative to scanning your fingerprints.1 On the Apps
Personalising58Private modeAbout private modeUse this mode to prevent others from using or accessing specific content, such as images and documents, s
Personalising59Viewing hidden contentYou can only view hidden items when private mode is activated.1 On the Apps screen, tap Settings → Private mode,
Read me first6Maintaining water and dust resistanceThe device may be damaged if water or dust enters the device. Follow these tips carefully to preven
Personalising60Transferring data from your previous deviceUsing backup accountsYou can transfer backup data from your previous device to your new devi
Personalising61Using Smart Switch with computersUse this feature to import a backup of your data (from selected manufacturer’s mobile devices) from a
62PhoneMaking callsTap Phone on the Apps screen.Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call.Y
Phone63Making calls from call logs or contacts listTap Log or Contacts, and then drag a contact or a phone number to the right to make a call.To deact
Phone64Number predictionTap Keypad.When entering numbers on the keypad, automatic predictions appear. Select one of these to make a call.Speed dial nu
Phone65Receiving callsAnswering a callWhen a call comes in, drag outside the large circle.If a call notification pop-up window appears while you are
Phone66Options during callsDuring a voice callThe following actions are available:• : Increase the volume.•Add call: Dial a second call.•Keypad: Op
Phone67During a video callThe following actions are available:• → Hide me: Hide your image from the other party.• → Outgoing image: Select an image
68ContactsAdding contactsMoving contacts from other devicesYou can move contacts from other devices to your device. Refer to Transferring data from yo
Contacts69Managing contactsEditing a contact1 On the Apps screen, tap Contacts → Contacts.2 Select a contact to edit and tap .3 Edit the contact info
Read me first7•If the device has been immersed in water or the microphone or the speaker is wet, sound may not be heard clearly during a call. Ensure
Contacts70Managing groupsOn the Apps screen, tap Contacts → Contacts.Tap .Creating a new groupTap , enter a group name, and then tap SAVE.Adding cont
Contacts71Searching for contactsOn the Apps screen, tap Contacts → Contacts.Use one of the following search methods:•Scroll up or down the contacts l
72Messages & emailMessagesSending messagesSend text messages (SMS) or multimedia messages (MMS).You may incur additional charges for sending or re
Messages & email73While composing a message, tap to use one of the following options:•Quick responses: Select a message template and enter a me
Messages & email74Viewing incoming messagesIncoming messages are grouped into message threads by contact. Select a contact to view the person’s me
Messages & email75Managing messagesWhile viewing the list of messages, tap and use the following options:•Select: Select messages to apply opti
Messages & email76Sending messagesTap Email on the Apps screen.Tap at the bottom of the screen to compose a message.Add a CC or BCC.Add recipient
Messages & email77Reading messagesTap Email on the Apps screen.Tap , select an email account to use, and new messages are retrieved. To manually r
78CameraBasic shootingTaking photos or recording videos1 Tap Camera on the Apps screen.2 Tap the image on the preview screen where the camera should f
Camera79•The camera automatically shuts off when unused.•Make sure that the lens is clean. Otherwise, the device may not work properly in some modes
8Getting startedPackage contentsCheck the product box for the following items:•Device•Battery•Quick start guide•The items supplied with the device
Camera80Camera etiquette•Do not take photos or record videos of other people without their permission.•Do not take photos or record videos where leg
Camera81Virtual tourUse this shooting mode to take photos in a space by moving forwards, or rotating left or right. Photos of the space are taken from
Camera824 Move slowly forwards, or rotate left or right while taking photos.Whenever the dot is inside the large circle, the device takes a photo auto
Camera83HDR (Rich tone)Use this mode to take photos with rich colours and reproduce details even in bright and dark areas.On the Apps screen, tap Came
Camera843 Tap .The device takes a series of photos and displays the available shooting modes.4 Select a shooting mode and apply an effect to the phot
Camera85Camera settingsOn the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes.
Camera86•Save as flipped: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera.•Storage locatio
87GalleryViewing photos or videosViewing content on the deviceOn the Apps screen, tap Gallery and select an image or a video.Video files show the ico
Gallery88Selecting a sorting optionThe images or videos on your device can be sorted by time or album. You can also filter images and videos by catego
Gallery89Editing photos or videosPhoto studioEdit images by applying various effects.1 Tap Gallery on the Apps screen.2 Tap → Studio → Photo studio.
Getting started9Device layoutMicrophoneTouch screenEarpieceInfrared LEDNotification lightMultipurpose jackHome buttonRecent apps buttonPower buttonFro
Gallery90Collage studioCombine several images together to create a collage.1 Tap Gallery on the Apps screen.2 Tap → Studio → Collage studio.3 Select
Gallery91Shot & moreApply various effects to the images you have taken.Only photos taken in shot & more mode can be selected.1 Tap Gallery on
Gallery92Video trimmerTrim video segments.1 Tap Gallery on the Apps screen.2 Tap → Studio → Video trimmer.3 Select a video to edit.4 Move the start
Gallery93Gallery settings1 Tap Gallery on the Apps screen.2 Tap → Settings.3 Use the following options:•Sync via Wi-Fi only: Set the device to sync
94MultimediaMusicPlaying musicTap Music on the Apps screen.Select a music category, and then select a song to play.Add the song to a playlist.Skip to
Multimedia95To listen to songs at equal volume levels, tap → Settings, and then tick Smart volume.When Smart volume is activated, the volume may end
Multimedia96Playing music by moodUse this feature to play music that suits your mood.Tap Music on the Apps screen.Tap → Music square. Songs are autom
Multimedia97VideoPlaying videosTap Video on the Apps screen.Select a video to play.Change screen ratio.Move forwards or backwards by dragging the bar.
Multimedia98Using the pop-up video playerUse this feature to use other apps without closing the video player. While watching videos, tap to use the p
Multimedia99Playing videos stored on other devicesSearch for videos that are stored in other devices and play them on your device.Tap Video on the App
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