Samsung SCX-4x24 Series Wartungshandbuch PDF herunterladen (Seite 16)

Alignment & Troubleshooting

Service Manual

4-16

Samsung Electronics

3. Remote Diagnostic System(RDS)

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service and monitor the performance of the MFP at the customer site.

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3.1 Required components of RDS

RDS for MFP system consists of the following three components that communicate with each other

1. Main RDS Server connected to FAX-MODEM.

2. RDS Client Application.

3. RDS on MFP.

3.2 Enable of RDS on MFP

This value is in Tech Mode.

The factory default for Consumables Status Update / Error Proactive value is Disabled.

< Method >

1. MFP Should be connected by RDS Server.

2. Service numbers should have the proper values.

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3. Machine Serial No. should have the proper values.

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4. Criter value input is optional, default is set to 1000-page.

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5. Remote Test should be On

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6. Change the password : if you forgot the Notify Toner password, enter the new password.

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3.3 Call setup & Release

In order to perform any RDS activity on a Customer MFP, the SVC will have to setup a call to it.

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manually initiated.

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invalid string, user will be prompted to enter a valid serial no. for the device. If the user chooses not to enter

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other MFP parameter

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Tel. No, Model, Server Port (that is connected to), Status, Serial Number, Firmware Version, Engine

Version, Emulation Version

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It will then be necessary to manually request for another call setup to the desired MFP before any RDS

function can be reattempted.

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will be released / disconnected from the MFP-side.

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