Samsung CS-25M21MA Bedienungsanleitung PDF herunterladen (Seite 12)

These are Old Issues that are Resolved but you might find an older CPE with them.

1. Issue: Samsung 1000s are coming with a T-1 or regular cross over cable. You

can’t use this cable when you are connecting the CPE to the wall\smart jack. You

can’t even use it when you connect your lap top to the CPE for surfing.

Work Around: You need to use straight through cables. Eventually we will see

CPE with the correct straight through cables. We have to use up the CPE we

have now first. Techs should start seeing 1000s with the correct cables in late

April 09.

2. Issue: Looking at the bottom of the modem, if you firmly press the left hand side

of the modem, on the wall mount hole area, the CPE will reboot. Now, people

shouldn’t be pushing on the modem in this manner, so this shouldn’t affect

customer circuits. I will follow up and let you know what Samsung plans to do

about this.

3. Issue: We have found dozens of modems that lose sync unless you physically

and firmly held the cable connected to the T-1 ports into the actual port. You can

test for this by using a loop back plug. Please send Matt Hemmer the serial

number of any unit you find with this issue. These can be sent back via our

normal RMA process.

Work Around: The easiest way to tell if your modem has this issue or not is to

wiggle the cable connected to the T-1 port. If the modem loses sync you have to

replace the CPE.

1 2 ... 7 8 9 10 11 12

Keine Kommentare

Samsung CS-25M21MA Bedienungsanleitung Seite 12