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Samsung OFFICESERV 100 Series Handbücher

Bedienungsanleitungen und Benutzerhandbücher für Telefone Samsung OFFICESERV 100 Series.
Wir stellen 3 PDF-Handbücher Samsung OFFICESERV 100 Series zum kostenlosen herunterladen nach Dokumenttypen zur Verfügung Spezifikationen, Betriebsanweisung


Samsung OFFICESERV 100 Series Spezifikationen (89 Seiten)


Marke: Samsung | Kategorie: Telefone | Größe: 1.82 MB |

 

Inhaltsverzeichnis

OfficeServ

1

TABLE OF CONTENTS

3

5 GENERAL USER INFORMATION

4

PART 1. SYSTEM OVERVIEW

6

MAXIMUM DEVICE QUANTITIES

9

1.2 TECHNOLOGY

9

1.3 PROGRAMMING

10

PART 2. HARDWARE DESCRIPTIONS

11

2.4 INTERFACE CARDS

12

TEPRI/TEPRIa

13

SPLL Daughter Board

13

SMISC3 - MISCELLANEOUS CARD

13

SMISC4 - MISCELLANEOUS CARD

14

MODEM DAUGHTERBOARD

14

2.5 OTHER CARDS

15

2.6 STATION EQUIPMENT

16

2.6.2 iDCS SERIES EQUIPMENT

18

2.6.3 DCS SERIES KEYSETS

20

2.6.5 OfficeServ

21

SOFTPHONE

21

2.6.6 OfficeServ™ Wireless

22

MGI/DUAL-BAND AP SOLUTION

22

PART 3. SPECIFICATIONS

24

3.3 ENVIRONMENTAL LIMITS

25

3.4 CABLE REQUIREMENTS

25

3.5 SYSTEM TONES

25

SYSTEM TONES

26

3.6a KEYSET LED INDICATIONS

27

(in minutes)*

28

SYSTEM FEATURES

30

ACCOUNT CODE ENTRY

32

ACCOUNT CODE KEY

32

ACCOUNT CODE KEY – ONE TOUCH

32

Voluntary

33

EMBEDDED REPORTING PACKAGE

35

OFFICESERV DATAVIEW

36

CALL COSTING

36

CALLER IDENTIFICATION

37

CALLER ID FEATURES

37

CALL FORWARDING

39

CALL HOLD

40

CALL PARK AND PAGE

40

CALL PICKUP

40

CALL RECORDING

40

CONFERENCE

42

DIRECT TRUNK SELECTION

44

DIRECTORY NAMES

44

DISA SECURITY

44

DISTINCTIVE RINGING

44

DOOR PHONES

45

EXECUTIVE BARGE-IN (OVERRIDE)

45

EXTERNAL MUSIC INTERFACES

45

Primary Rate Interface (PRI)

47

Basic Rate Interface (BRI)

47

MOBILITY SOLUTION

49

MULTIPLE LANGUAGE SUPPORT

49

MUSIC ON HOLD—FLEXIBLE

49

MUSIC ON HOLD – SOURCES

49

NETWORKING

50

Operator

52

Station Group

52

RING MODES

54

RING OVER PAGE

54

SECRETARY POOLING

54

SINGLE LINE CONNECTIONS

54

SPEED DIAL NUMBERS

54

Special Code Table

56

UNIVERSAL ANSWER

57

VIRTUAL EXTENSIONS

57

VOICE MAIL

57

WALKING CLASS OF SERVICE

58

STATION FEATURES

59

DISPLAY FEATURES

66

CALLING PARTY NAME

67

CALLING PARTY NUMBER

67

Call Screen

69

Agent Screen

69

SAMPLE DISPLAYS

70

SAMPLE CALLER ID DISPLAYS

71

SAMPLE UCD DISPLAYS

72

4.4 SAMPLE SMDR PRINTOUT

73

(WITHOUT CALLER ID)

73

4.5 SAMPLE SMDR PRINTOUT

74

(WITH CALLER ID/ANI NUMBER)

74

4.6 SAMPLE UCD REPORT

75

4.7 UCD CALL STATISTICS

76

LONGEST QUEUE TIME TODAY

77

LONGEST QUEUE TIME NOW

77

4.8 UCD AGENT STATISTICS

78

4.9 SAMPLE TRAFFIC REPORT

79

4.10 TRAFFIC REPORT OVERVIEW

80

5.2 FCC REQUIREMENTS

84

RINGER EQUIVALENCE (REN)

85

INCIDENCE OF HARM

85

5.4 UNDERWRITERS LABORATORIES

86

5.5 MUSIC ON HOLD WARNING

86

5.6 EQUAL ACCESS REQUIREMENTS

86

5.7 DISA WARNING

87

KEY SYSTEMS DEALER AGREEMENT

88

KEY SYSTEMS LIMITED WARRANTY

88

Samsung OFFICESERV 100 Series Spezifikationen (101 Seiten)


Marke: Samsung | Kategorie: Telefone | Größe: 1.13 MB |

 

Inhaltsverzeichnis

General Description Guide

1

COPYRIGHT

2

TRADEMARKS

2

INTRODUCTION

3

Conventions

4

Reference

4

Revision History

4

TABLE OF CONTENTS

5

Error! Style not defined

6

ANNEX A. ABBREVIATION A-1

8

LIST OF FIGURES

8

LIST OF TABLES

9

1.1 General Description

11

1.2 Size and Configuration

13

1.3 Technology

16

1.3.2 Memory

17

1.3.3 Microprocessors

17

1.4 Programming

18

2.1 Key Service Unit

20

2.1.2 MISC Card

21

2.2 Expansion Cabinet

23

2.3 Interface Cards

23

2.4 Station Equipment

26

Figure 2.8 DS-5014D

27

Figure 2.9 DS-5021D

27

Figure 2.10 ITP-5012L

28

Figure 2.13 DS-5064B

29

2.4.8 Economic Keyset

30

CHAPTER 3. Specifications

32

3.1.2 Environment

33

3.1.3 Cable Requirements

33

3.1.4 System Tones

33

3.1.5 Keyset LEDs

34

CHAPTER 4. Business Feature

35

Package

35

4.1 System Features

36

4.1.1.1 Account Code Entry

37

4.1.1.2 Account Code Key

37

4.1.1.3 All Call Voice Page

38

4.1.1.4 Attention Tone

38

4.1.1.5 Authorization Codes

38

4.1.1.6 Auto Attendant

39

4.1.1.7 Automatic Hold

39

4.1.1.8 Background Music

39

4.1.1.12 Call Costing

40

4.1.1.14 Caller ID Features

41

4.1.1.15 Call Forwarding

42

4.1.1.17 Call Hold (System)

44

4.1.1.18 Call Hold (Remote)

44

4.1.1.19 Call Park and Page

44

4.1.1.20 Call Pickup

44

Split

46

4.1.1.47 Flash Key Operation

50

4.1.1.48 Flexible Numbering

50

4.1.1.49 Hot Line

50

4.1.1.50 Group Conference

50

4.1.1.58 Least Cost Routing

52

4.1.1.61 Memory Protection

52

4.1.1.80 Ring Modes

58

4.1.1.81 Ring Over Page

58

4.1.1.82 Secretary Pooling

58

4.1.1.84 Speed Dial Numbers

59

4.1.1.86 Spot View Interface

60

4.1.1.87 Station Hunt Groups

60

4.1.1.89 System Alarms

60

4.1.1.91 System Directory

61

4.1.1.93 Toll Restriction

61

4.1.1.96 Traffic Reporting

62

4.1.1.97 Transfer

62

4.1.1.98 Trunk Groups

62

4.1.1.100 Universal Answer

63

4.1.1.101 Virtual Ports

63

4.1.1.103 VoIP Networking

63

4.2 Station Features

65

Intercom calls

66

4.2.1.8 Call Forwarding

67

4.2.1.9 Call Logs

67

4.2.1.10 Call Pickup

67

4.2.1.36 Redial

71

4.3 Display Features

73

4.3.1.6 Calling Party Name

75

4.3.1.10 Dial by Name

75

4.3.1.20 Stopwatch Timer

77

4.3.1.21 Text Messaging

77

4.3.2 Sample Displays

78

4.3.4 Sample UCD Displays

80

4.6 Sample UCD Report

83

4.7 UCD Call Statistics

84

4.7.6 Total Calls Received

85

4.8 UCD Agent Statistics

86

4.9 Sample Traffic Report

87

4.10 Traffic Report Overview

89

0000 0000 0000 0000

93

4.11 Sample Alarm Report

95

4.12 DECT Service

96

ANNEX A. Abbreviation

97

Samsung OFFICESERV 100 Series Betriebsanweisung (22 Seiten)


Marke: Samsung | Kategorie: Telefone | Größe: 0.26 MB |

 

Inhaltsverzeichnis

ADMINISTRATION

1

SPECIAL FEATURES GUIDE

1

TABLE OF CONTENTS

1

SPECIAL FEATURES

3

CALLING THE SYSTEM OPERATOR

4

OPERATOR RECALLS

4

EXECUTIVE BARGE-IN

4

WALKING CLASS OF SERVICE

4

IN/OUT OF GROUP

4

DISA SECURITY

5

FORCED ACCOUNT CODES

5

USING FORCED ACCOUNT CODES

6

AUTHORIZATION CODES

6

USING AUTHORIZATION CODES

6

USING THE TIE LINE

6

CALLER ID

7

CALLER ID SPECIAL FEATURES

8

SYSTEM ADMINISTRATOR

8

PROGRAMMING

8

RESET STATION PASSCODES

10

TO DEFAULT

10

PROGRAM STATION NAMES

10

PROGRAM TRUNK NAMES

12

PROGRAM STATION GROUP NAMES

12

Transfer Speaker

13

PROGRAM PERSONAL SPEED DIAL

14

NUMBERS FOR OTHER STATIONS

14

FOR OTHER STATIONS

15

CREATE PROGRAMMED STATION

16

MESSAGES

16

SET ALARM/APPOINTMENT

16

REMINDER WITH MESSAGE

16

MANAGING KEY ASSIGNMENTS

17

PROGRAMMING ACCOUNT CODES

18

STATION TIMERS

19

ADDING NAMES TO THE

19

TRANSLATION TABLE

19

CUSTOMER SET RELOCATION

21

N O T E S

22




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