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Troubleshooting
Replacement
Bulbs
1. Remove the glass cap by turning anti-
clockwise.
2. Replace the oven light.
3. Clean the glass cap.
4. When done, follow step 1 above in the
reverse order to reinsert the glass cap.
WARNING
• Before replacing a bulb, turn off the oven and unplug the power cord.
• Use only 25-40 W / 220-240 V, 300 °C heat-resistant bulbs. You can purchase
approved bulbs at a local Samsung service center.
• Always use a dry cloth when handling a halogen bulb. This is to prevent the
bulb from being tampered with ngerprints or sweat, resulting in a shortened
lifecycle.
Maintenance Troubleshooting
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons cannot
be pressed properly.
• If there is foreign matter
caught between the
buttons.
• Remove the foreign
matter and try again.
• Touch model: if there is
moisture on the exterior.
• Remove the moisture and
try again.
• If the lock function is set. • Check whether the lock
function is set.
The time is not
displayed.
• If there is no power
supplied.
• Check whether there is
power supplied.
The oven does not
work.
The oven stops while
in operation.
• If it is unplugged from
the power socket.
• Reconnect the power.
The power turns off
during operation.
• If continuous cooking
takes a long time.
• After cooking for a long
time, let the oven cool.
• If the cooling fan does
not work.
• Listen for the sound of
the cooling fan.
• If the oven is installed
in a place without good
ventilation.
• Keep the gaps specied
in the product installation
guide.
• When using several
power plugs in the same
socket.
• Use a single plug.
There is no power to
the oven.
• If there is no power
supplied.
• Check whether there is
power supplied.
NV66M3531BS_EU_DG68-00892A-01_EN.indd 36 2016-12-13 11:44:01
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