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Troubleshooting
Service Manual
6-27
Samsung Electronics
Paper Jam (Jam 1)
Paper
stopped before
the OPC?
Check the LSU and
if it has the defect
replace it
Paper
stopped before
the fuser?
Severe skew
when feeding?
Adjust the paper guides to fit the
paper width
The force of springs pressing the
developer is weak
-> Check guide-DEVE
The paper
came out through
between fuser and
developer?
Too thin
or sensitive paper to
static electricity?
Use the recommended
paper
Check guide transfer
is grounded Check
the shutter prevents
feeding
Check the input path
to the fuser (such as
mis-assembly)
The
actuator of
paper exit sensor
works OK?
Check the actuator exists and its
operation and around the Main PBA
-> Replace
Is the paper
rolled around the
presseure
roller?
Remove the fuser, remove
the paper and replace the
pressure roller, if necessary
Feeds
multiple pages?
Remove any factors
Check the roller
and ribs of fuser
are in place, and
remove burrs, if
any
-> Remove the
factors of jam
NO NO NO
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
YES
YES
YES
- DIGITAL LASER MFP 1
- Continued 3
- 1. Precautions 6
- 1.2.1 Toxic material 7
- 1.2.3 Handling Precautions 8
- Precautions 9
- 1.3 ESD Precautions 10
- 2. Specification of Product 11
- 2.2.2 Print Specification 12
- 2.2.3 Scan Specification 12
- 2.2.4 Copy Specification 13
- 2.2.5 Fax Specification 14
- 2.2.6 Paper Handling 15
- 2.2.7 Software 16
- 2.2.8 Options 16
- 2.2.10 Accessory 17
- 2.2.9 Consumables 17
- 2.3 Model Comparison Table 18
- 3.1.1 Printer 19
- 3.1.2 Scanner 19
- 3.1.3 Copier 20
- 3.1.4 Fax 21
- 3.1.5 Mechanical 21
- 3.1.6 LSU 22
- 3.1.7 CRUM 22
- 3.1.8 Drum Cartridge 22
- 3.2.1 Overview 23
- 3.2.2 Main Controller 23
- System Overview 24
- 3.2.3 SMPS & HVPS 25
- 3.2.3.1 SMPS 25
- 3.2.3.2 HVPS 26
- 4. Alignment and Adjustments 28
- 4.2.1 Fault Clearance 29
- 4.2.2 Clearing document jams 30
- Exit Misfeed 31
- Roller misfeed 31
- 4.2.3 Clearing paper jams 32
- In the tray 1 32
- In the optional tray 2 33
- In the multi-purpose tray 34
- In the paper exit area 35
- In the duplex unit area 36
- 4.3 User Mode 37
- Function 38
- 4.4.1 How to Enter Tech Mode 40
- 4.4.2 Engine Test Mode 40
- 4.4.2.1 Test No 41
- 4.4.2.2 Test map 42
- Alignment & Adjustments 43
- 4.4.3 Data Setup 45
- 4.4.4 Machine Test 46
- 4.4.5 DADF Test 47
- 4.4.6 Report 47
- 4.5 Flash Upgrade 49
- 4.5.1 NIC Card F/W Upgrade 50
- SMPSSMPS 51
- 4.7 Error Messages 52
- Rear Cover 55
- 5.3 Scanner Ass'y 56
- DADF Main Cable 57
- OPE Ass'y 58
- Dummy Upper Ass'y 58
- Channel 59
- Base Frame 59
- Scanner Module 60
- Spring Belt 60
- 5.4 DADF Ass’y 61
- Guide Duplex Ass'y 62
- Pickup Ass'y 62
- Support Pickup Ass'y 62
- Cover Exit Ass'y 63
- COVER OPEN ASS'Y 63
- DADF Motor Ass'y 64
- Duplex Motor Ass'y 64
- Cover Gear 64
- 5.5 OPE Ass’y 65
- Contact Rubber 65
- 5.6 Side Cover Ass’y 66
- * MP-Tray 66
- * Duplex Ass’y 67
- * Transfer Roller Ass’y 67
- Deplex Ass'y 67
- Thermostat 68
- 5.8 Exit Ass'y 69
- 5.10 Drive Ass’y 70
- 5.11 SMPS 71
- 5.13 Cover Exit Rear 72
- Main Frame Ass'y 73
- 5.15 MP Ass’y 74
- 5.16 Feed Ass’y 75
- 5.17 Pick Up Ass’y 76
- 5.18 Main PBA 77
- 6. Troubleshooting 78
- 6.2.1 Scanner 79
- 6.2.1.2 PC-Scan 80
- 6.2.2 FAX (only SCX-6122FN) 81
- 6.2.3 Print Quality 82
- No Image 86
- All Black 88
- Vertical White Line (Band) 89
- Dark Image 90
- Barkground 91
- Black Spot 93
- Horzontal Band 94
- Irregular Density 95
- White Spot 96
- Poor Fusing Grade 98
- 6.2.4 Malfunction 99
- Troubleshooting 100
- Service Manual 100
- Samsung Electronics 100
- Fuser Error 102
- Paper Jam (Mis-Feeding) 103
- Paper Jam (Jam 1) 104
- 6.2.5.4 SPOOL Error 106
- 6.2.5.3 Abnormal Printing 106
- 7.1.1 Front view 107
- 7.1.2 Rear view 108
- 7.1.3 Control panel overview 109
- Setting Guide 110
- 7.3 Finding more information 111
- Menu overview 112
- Changing the clock mode 113
- 7.4.4 Setting sounds 114
- Speaker volume 114
- Entering alphabet characters 115
- Entering numbers 115
- Entering symbols 115
- Keypad letters and numbers 116
- Correcting numbers or names 116
- Inserting a pause 116
- 7.4.7 Using the save modes 117
- Toner Save mode 117
- Power Save mode 117
- Scan Power Save mode 117
- 7.5 Network setup 118
- 7.5.2 Configuring TCP/IP 119
- Static addressing 119
- 7.5.3 Configuring EtherTalk 120
- 7.5.5 Setting Ethernet speed 120
- Contents 122
- 8.1 Main 123
- 8.2 Housing Scanner 124
- 8.3 OPE Cover 125
- 8.4 Platen Cover Ass'y 126
- 8.5 ADF Ass'y 127
- 8.6 DADF Ass'y 128
- Platen Cover Ass’y 129
- 8.8 DADF SUB Ass’y 130
- 8.9 Side Cover Ass'y 131
- 8.10 Cassette Ass'y 132
- 8.11 Exit Ass'y 133
- 8.12 Feeder Ass'y 134
- 8.13 MP Ass'y 135
- 8.14 Base Frame 136
- 8.15 Pick-up Ass'y 137
- 8.16 Drive Ass'y 138
- 8.17 Main Frame Ass'y 139
- 8.18 Fuser Ass'y 140
- SCF Unit(Option Cassette) 141
- ΒΣΥΤ͑ͽΚΤΥ 142
- 9. Block Diagram 151
- 9.2 SCX-6322DN Block Diagram 152
- 10. Connection Diagram 153
- Connection Diagram 154
- 11. Schematic Diagrams 155
- ELBRUZ MAIN 156
- CHORUSm 2/2 156
- COMPANY NAME 156
- FLASH MEMORY CONFIG. TABLE 157
- FLASH MEMORY 157
- P1284 & USB 2.0 159
- 3301-000344 159
- NOT USED 159
- SILAB MODEM 160
- CCD Controller 161
- 3216 3216 161
- Main board(8/11) 162
- Main board(9/11) 163
- Main board(10/11) 164
- Main board(11/11) 165
- DOWNLOAD 166
- ELBRUZ_SEC 166
- SENSOR-SUB 167
- EXIT_MOTOR 168
- SCAN_MOTOR 168
- 11.3 OPE(1/2) 169
- OPE(2/2) 170
- 11.4 HVPS(1/4) 171
- HVPS(2/4) 172
- HVPS(3/4) 173
- HVPS(4/4) 174
- LIU V0.2 175
- • DVM (Digital Volt Meter) 176
- 12.2.1 General 177
- 12.2.2 Service Parts 178
- ACRONYM EXPLANATION 179
- Reference Information 182
- 12.4 Wireless LAN 183
- Clearance space 184
- ELECTRONICS 185
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