FlexWash™User manualWR24M9940K*FlexWash(COMBO)_DC68-03768S-00_EN.indd 1 2017-10-12 6:38:57
Safety informationSafety informationEnglish10 Critical usage warningsWARNINGIf the appliance is ooded, turn off the water and power supplies immediat
Safety informationEnglish 11 Do not turn the appliance off by unplugging the power plug while an operation is in progress.• Plugging the power plug
Safety informationSafety informationEnglish12 Usage cautionsCAUTIONIf the washer is contaminated by a foreign substance such as detergent, dirt, food
Safety informationEnglish 13 The product you have purchased is designed for domestic use only.Using the product for business purposes qualies as pro
Safety informationSafety informationEnglish14 • Do not use the liquid detergent container (on applicable models only) for powdered detergent. Remove
Safety informationEnglish 15 Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer.Sort the laundry by color o
InstallationEnglish16 InstallationFollow these instructions carefully to ensure proper installation of the washer and to prevent accidents when doing
InstallationEnglish 17 What’s includedMake sure all the parts are included in the product package. If you have a question about the washer or the par
InstallationInstallationEnglish18 Accessories (supplied)Bolt caps Hose guide (x 2) Tie straps Aqua PebbleWater hoses (sold separately)Spanner Clamp ri
InstallationEnglish 19 Installation requirementsElectrical supply and grounding• AC 230 V / 50 Hz fuse or circuit breaker is required.• Use an indi
ContentsEnglish2 ContentsSafety information 4What you need to know about the safety instructions 4Important safety symbols 4Important safety precau
InstallationInstallationEnglish20 DrainSamsung recommends a standpipe 46 cm high. The drain hose must be connected through the hose clip to the standp
InstallationEnglish 21 Alcove or closet installationMinimum clearance for stable operation:Sides 25 mm Rear 152 mmTop 533 mm Front 51 mmIf both the w
InstallationInstallationEnglish22 Step-by-step installationSTEP 1 Select a locationLocation requirements:• A solid, level surface without carpeting o
InstallationEnglish 23 STEP 3 Adjust the levelling legs1. Gently slide the washer into position. Excessive force may damage the levelling legs.2. L
InstallationInstallationEnglish24 C3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C4. Insert the adaptor int
InstallationEnglish 25 8. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to
InstallationInstallationEnglish26 For models with an additional hot water inlet:1. Connect the red end of the hot water hose to the hot water inlet o
InstallationEnglish 27 STEP 5 Position the drain systemABCThe pipe connector is attached on the product.NOTEA : Upper drain hose B : Lower drain hose
InstallationInstallationEnglish28 The pipe connector can be positioned in the following ways:ABOver the edge of a wash basinThe pipe connector (B) mus
InstallationEnglish 29 AEFDBCDimensions of the pipe connectorA 172 mm D 67 mmB 112.5 mm E Ø 35C 85 mm F 60 mm• Check the inner diameter of the drain
ContentsEnglish 3 Samsung Smart Home 73Information codes 74Specications 78Fabric care chart 78Protecting the environment 79Specication sheet
InstallationInstallationEnglish30 To position without the pipe connectorIf you do not use the pipe connector, each drain hose can be positioned in the
InstallationEnglish 31 *ACAUTION• Connect the hose guide (A) within 7.6–12.7 cm (*) from the end of the drain hose. If the drain hose is extended be
InstallationInstallationEnglish32 To use an extension drain hose1. Insert the clamp ring on the black end of the extension hose. 2. Insert the exten
Before you startEnglish 33 Before you startInitial settingsRun Calibration (recommended)Calibration ensures accurate weight detection by the washer.
Before you startBefore you startEnglish34 STEP 2 Empty pocketsEmpty all the pockets of your laundry items• Metal objects such as coins, pins, and buc
Before you startEnglish 35 Upper washerLaundry guidelinesUse the upper washer for small loads under 1.5 kg.Load Shorts Blue Jeans Cotton pants Shirts
Before you startBefore you startEnglish36 Guide to cleaning agentsUpper washerAYou can apply detergent manually into the tub using the provided Aqua P
Before you startEnglish 37 2. Put a recommended amount of liquid or powdered detergent into the provided Aqua Pebble. The Aqua Pebble has a guide li
Before you startBefore you startEnglish38 A4. Add a recommended amount of fabric softener to the softener compartment. Do not exceed the max line (A)
Before you startEnglish 39 Lower washerA B• Main wash compartment (A): Add a recommended amount of liquid (or powdered) detergent to the main wash c
Safety informationEnglish4 Safety informationCongratulations on your new Samsung washer. This manual contains important information on the installatio
Before you startBefore you startEnglish40 3. Add a recommended amount of fabric softener to the softener compartment. Do not exceed the max line.4.
OperationsEnglish 41 OperationsYour dual loading washer features upper and the lower washers for your convenience. The upper washer is an automatic t
OperationsOperationsEnglish42 Cycle overviewCycle DescriptionCOTTON• For lightly soiled cotton, t-shirts, towels, and mixed loads.• Use to wash ligh
OperationsEnglish 43 Lower washerControl panel01030405 06 07 080910111213140201 Cycle area Press to select a cycle.02 POWER Press to turn the lower
OperationsOperationsEnglish44 07 Spin Speed• Extra High: Extends the spinning process to effectively remove moisture from the load. Extra High uses
OperationsEnglish 45 12 Delay EndYou can set the washer to nish your wash automatically at a later time by choosing a delay of between 1 to 24 hour
OperationsOperationsEnglish46 Cycle overviewStandard cyclesCycle DescriptionCOTTON• Regular wash for cottons, bed linens, table linens, underwear, to
OperationsEnglish 47 AIR Wash cycleAIR Wash refreshes laundry through Samsung’s unique air-washing technology without the need for water. AIR Wash is
OperationsOperationsEnglish48 Simple steps to start0301 060604 05010304051. Press POWER on the control panel of a desired washer (upper/lower) to tur
OperationsEnglish 49 To change the cycle during operation1. Press START/PAUSE to stop operations temporarily.2. Select a different cycle.3. Press
Safety informationEnglish 5 These warning signs are here to prevent injury to yourself and others.Please follow them explicitly.After reading this ma
OperationsOperationsEnglish50 This product is a smart washer that supports the Samsung Smart Home service.The amount of time the EZ setup function (fo
OperationsEnglish 51 Getting startedUsing Samsung Smart Home, you can control your washer from your smart device remotely. For improved performance,
OperationsOperationsEnglish52 Special featuresChild Lock To prevent children or infants from accidently starting or setting the washer, Child Lock loc
OperationsEnglish 53 Smart Care The Smart Care function helps you diagnose and troubleshoot your washer if it has an issue. To enable this function,
OperationsOperationsEnglish54 Sound Mute or unmute the sound (button beeps, indicator beeps, and chimes, etc.) Upper washer• To mute the alarm sound
OperationsEnglish 55 CAUTION• Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door.• Do not attem
MaintenanceEnglish56 MaintenanceKeep the washer clean to prevent its performance from deteriorating and to preserve its life cycle.WARNINGControl boar
MaintenanceEnglish 57 Add DoorA1. Open the Add Door.2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents. Discoloration may occu
MaintenanceMaintenanceEnglish58 Mesh lterClean the mesh lter of the water hose once or twice a year.1. Turn off the washer, and then unplug the pow
MaintenanceEnglish 59 Recovery from freezingThe washer may freeze when the temperature in its location drops below 32 °F (0 °C).1. Turn off the wash
Safety informationSafety informationEnglish6 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarl
MaintenanceMaintenanceEnglish60 Upper washerEco Tub CleanEco Tub Clean is a self-cleaning cycle that removes dirt and bacteria that may occur inside t
MaintenanceEnglish 61 2. Use a soft brush (for example, a toothbrush) to clean inside the compartment and remove impurities.3. Run the RINSE+SPIN c
MaintenanceMaintenanceEnglish62 Lower washerEco Drum CleanPerform this cycle regularly to clean the drum and to remove mold from it.1. Make sure the
MaintenanceEnglish 63 Main wash compartmentThe main wash compartment needs to be cleaned periodically to remove buildup of laundry additives.1. Open
MaintenanceMaintenanceEnglish64 Fabric softenerBy design, the fabric softener compartment on the lower washer is not removable to facilitate visual fe
MaintenanceEnglish 65 Emergency drainIn case of a power failure, drain the water inside the drum before taking out the laundry.1. Power off the wash
MaintenanceMaintenanceEnglish66 Pump lterIt is advisable to clean the pump lter 5 or 6 times a year to prevent it from clogging. A clogged pump lte
MaintenanceEnglish 67 NOTE• Some pump lters feature a safety knob that is designed to prevent children from accidently opening the lter compartmen
TroubleshootingEnglish68 TroubleshootingCheckpointsIf you encounter an issue to check with the washer, rst check the table below and try the suggesti
TroubleshootingEnglish 69 Symptom ActionExcessive vibrations or makes noise.• Make sure the washer is installed on a level, solid oor that is not s
Safety informationEnglish 7 15. Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillo
TroubleshootingTroubleshootingEnglish70 Symptom ActionExcessive suds.• Make sure you use the recommended types of detergent.• Use high efciency (HE
TroubleshootingEnglish 71 Symptom ActionThe washer lls with the wrong temperature water.• Fully open both taps.• Make sure the temperature selecti
TroubleshootingTroubleshootingEnglish72 Symptom ActionThe tub or the water/drain hose is frozen.• For frozen hoses, use warm water to disconnect the
TroubleshootingEnglish 73 Samsung Smart HomeProblem ActionI could not nd “Samsung Smart Home” in the app market.• The Samsung Smart Home app is ava
TroubleshootingTroubleshootingEnglish74 Information codesIf the washer fails to operate, you may see an information code on the screen. Check the tabl
TroubleshootingEnglish 75 CodeActionUpper washerLower washer1 LC1 LC1Check the drain hose.• Make sure the end of the drain hose is placed on the oo
TroubleshootingTroubleshootingEnglish76 CodeActionUpper washerLower washer1 UB UBCheck the spinning process.• The load may not be balanced inside the
TroubleshootingEnglish 77 CodeActionUpper washerLower washer- AC7Check communications between the lower main PBA and the upper main PBA.• Try poweri
SpecicationsEnglish78 SpecicationsFabric care chartThe following symbols provide garment care direction. The clothing care labels include symbols fo
SpecicationsEnglish 79 Iron dry or steam temperaturesHighMediumLowWarning symbols for launderingDo not washDo not wringDo not bleachDo not tumble dr
Safety informationSafety informationEnglish8 Critical installation warningsThe installation of this appliance must be performed by a qualied technici
SpecicationsSpecicationsEnglish80 Specication sheet“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).Type Front loading washing
MemoEnglish 81 FlexWash(COMBO)_DC68-03768S-00_EN.indd 81 2017-10-12 6:39:29
MemoEnglish82 FlexWash(COMBO)_DC68-03768S-00_EN.indd 82 2017-10-12 6:39:29
MemoEnglish 83 FlexWash(COMBO)_DC68-03768S-00_EN.indd 83 2017-10-12 6:39:29
QUESTIONS OR COMMENTS?COUNTRY CALL OR VISIT US ONLINE ATSINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com/sg/supportMALAYSIA1800-22-8899 (HHP)1800-88-9
Safety informationEnglish 9 Do not install this appliance near a heater or any ammable material.Do not install this appliance in a humid, oily or du
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